Introduction
Conflict does not often imply hostility, although hostility can certainly come into the picture. But if managed sensitively and skilfully, conflict can be positive. It can inspire creative ideas and improve relationships in school.
Objectives
Upon completion of this workshop, students will be able to:
- Identify and address the causes of conflict in class
- View and manage conflict positively
- Create a positive climate for resolving conflict
- Use and adapt to different conflict management styles
- Use conflict resolution strategies and skills to turn conflict into collaboration to create a healthy classroom environment
- Target Audience
- Class Committees
- Class Officers Bearers
- Prefects and Councillors
- Team Coaches
- Team Student Leaders
- CCA Leaders
- Any students who has to handle conflict scenarios
- Curriculum
- Types of Conflict
- Causes of conflict
- Conflict resolution styles
- Conflict outcomes
- Conflict management
- Negotiation skills for conflict management
- Communication skills for conflict management
- Managing emotions in a conflict
- Conflict resolution process
Outline
- Student Conflict Resolution is an exercise designed to help resolve conflicts between groups of students
- The session begins with a short talk on communication and team spirit and how these can impact the study environment in any groups or classes
- Students will breakup into their work groups and brainstorm on areas which they think require improvements within their work group and suggestions to improve any processes at work
- They will then take turns to communicate their findings to the other teams
- The teams will then discuss & document the changes to be made after the session & nominate people who will ensure these changes will be carried out
- Objectives:
– open up communication between conflicting work groups
– unveiling areas for improvement by constructive comments
– written commitment serves as a reminder for the participants to work towards their goals